1. Q: Are you a factory or company?
A: We are a manufacturer & trading company which is specialized in shoes for more than 20 years.

2. Q: My design shoes are available?
A: Yes, customers' design is available.

3. Q: Can print my logo inside?
A: Yes, the customer's logo is available.

4. Q: Can you open a new sole for us?
A: Generally, the charge should be afforded by customers.

5. Q: How can you control the quality for us?
A: Once you place an order with us, we will send confirmation samples for your checking before bulk production. If confirmed, our professional QC will take the sample to the factory to check materials, last, outsole, craft, and all the packing details and make sure everything is as per your requirement. What's more, it's also welcomed that your QC can go to inspect production.

6. Q: What is your MOQ?
A: Our MOQ is usually 800 pairs per style, but it's negotiable depending on the specific product.

7. Q: What's your lead time for mass production?
A: Generally, our lead time is 30-45 days after receiving the deposit and confirming the order details.

8. Q: What is your payment term?
A: Our payment term is 30% deposit, and 70% balance before shipment. We accept T/T, L/C, Western Union, Paypal, and other methods.

9. Q: Do you provide samples?
A: Yes, we can provide samples for your reference.

10. Q: Can I visit your factory?
A: Yes, you are always welcome to visit our factory. Please let us know your schedule in advance so that we can arrange for someone to accompany you.